Professional Services

Professional Services

AssetWorks not only develops and sells the ReADY, AiM and Go software solutions, we also provide professional services and support our customers directly. With a vested interest in customer success, we partner with you in providing strategic services to meet business goals, implementation services to deploy the software and ensure adoption, custom solutions for interfacing and automation, as well as technical and support services to keep it all running smoothly.

Strategic Services

Bridge the gap between your business and your technology solutions with strategic services from AssetWorks. We offer a full range of strategic services including business consulting services, business process assessment, solution fit-gap analysis, change management, complex multi-vendor project management and more.

Implementation Services

Having helped hundreds of other customers like you, AssetWorks knows how to ensure a successful implementation. Our knowledgeable staff use their skills and experience to help you with project management, business process development and system configuration, data migration, training and adoption, tailored training materials, onsite go-live support and even follow-up health checks.

Custom Solutions

No two customer environments are identical, and that's where our custom solutions come into play. Whether you need to interface our solutions with your ERP/HR systems, build custom reports to your exact specifications, develop scripts to automate standard processes, deploy a custom web application, or offer tailored training and certification programs, AssetWorks custom solutions can help you accomplish your specific goals.

Technical Services

The AssetWorks technical services team can relieve stress on your own IT resources by providing full service hosting, application installation and upgrade services, the configuration and testing of authentication services, and much more. Let us focus on ensuring that everything is working as it should, so you can focus on your organization's mission.

Customer Care / Support

Not your typical call center... Our support analysts are highly trained and skilled AiM IWMS experts with the industry and technical expertise to provide your organization with unparalleled support services. The customer care team is available for unlimited telephone or email support with a guaranteed response time. Additionally, the Customer Care Portal offers a plethora of resources available around-the-clock. You can also count on AssetWorks to deliver 3 major software releases annually and minor patches as needed.

ReADY, AiM & Go Products & Services

Our ReADY, AiM, and Go solutions are designed to meet your facility and asset management needs from start to finish. ReADY connects your customers to your organization. AiM equips facilities staff and executives with all the tools they need. Go puts mobile solutions in the hands of workers in the field. And our professional services ensure your success with our software. Click the icons below to explore our various product lines.

ReADY
Online Engagement
AiM
Enterprise FM Solutions
Go
Field Service Apps
Professional
Services