ReADY Request

Stop Losing Service Requests in the Shuffle

Service requests shouldn’t disappear into inboxes. On busy campus days, every minute counts, yet too often; requests get lost in email chains, misrouted, or stalled without updates.

ReADY Request fixes that.

ReADY Request is a centralized, mobile-first service request platform built for higher education. Every request is captured in one place, routed intelligently, and tracked with real-time status updates, so nothing slips through the cracks and everyone stays informed.

See ReADY Request in Action: Request a Demo

Why Choose ReADY Request?

ReADY Request is designed for campus environments where requests come from everywhere: residence halls, classrooms, labs, dining, athletics, and admin offices. It gives your institution a single, reliable front door for service.

One Funnel, Zero Chaos

Every request lands in an organized, searchable queue—not scattered across inboxes or spreadsheets.

Mobile-First, 24/7 Access

Students, faculty, and staff can submit and track requests anytime, anywhere, from any device.

Transparency That Builds Trust

Real-time updates keep requesters in the loop and reduce unnecessary follow-ups.

Smart Routing, Faster Response

Automated workflows send requests to the right team instantly—no manual triage required.

Designed for Higher Education’s Service Request Demands

Intuitive, Non-Technical Interface – Simple for both requesters and technicians to use, no training headaches.
Smart, Automated Routing – Requests reach the right team instantly, without manual triage.
Fully Integrated – Connects with your facilities systems to eliminate duplicate data entry and reduce errors.
Accessible Anywhere – Students, staff, and technicians stay connected from any device, at any time.

Download the ReADY Request Datasheet

Transform Your Campus Operations

Reduce manual effort and errors with automated workflows

Improve response times with intelligent routing

Increase transparency and trust through real-time updates

Scale easily across buildings, departments, and campuses

Read How Other Campuses Transformed Service Requests

A Connected AssetWorks Ecosystem

AiM works seamlessly with the full AssetWorks suite, creating a fully connected facilities management experience:

ReADY Request captures service needs from students, faculty, and staff.

AiM schedules, assigns, and tracks the work.

Go Mobile empowers field staff to close the loop on-site.

AiM IQ delivers performance insights to leadership.

ReADY Request

Campus Service Requests, Simplified

Stop Losing Service Requests in the Shuffle