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University of Leicester wins the 2022 AssetWorld Innovation Award

Kristen Shouldice

Kristen Shouldice

The University of Leicester has been named the winner of the 2022 AssetWorld Innovation Award. The award was given in recognition of the University's truly innovative work in utilising AssetWorks’ ReADY Request; a user-friendly, integrated estates and facilities service request solution. This effort is predominantly led by Anne Harvey, Associate Director Estates and Digital Service, and Andrew Gahagan, Head of Business Systems; both individuals configured the IWMS suite to achieve transformative change. The university is widely respected for its cutting-edge research and innovation. This award is a testament to the hard work and dedication of everyone at Leicester who has contributed to leveraging the AssetWorks family of products and the power of integration to fully achieve transformative change.

AssetWorld Innovation Award Winner - University of Leicester-1

Pictured is AssetWorks Account Executive Paul Sharp (left) presenting the award to Anne Harvey (right) and Andrew Gahagan (centered). 

Innovation Award winners not only combine their vision for the future with the innovative products that AssetWorks brings to the table, but they also embrace change, do the hard work, and see it through. Congratulations to all involved!


What is the AssetWorld Innovation Award? 

The AssetWorld Innovation Award recognizes an individual or organization who has utilised the power of the Assetworks suite of solutions to deliver game-changing results within their own organizations. This can be through improving operational efficiencies, developing new functionality or applications, or deploying innovative approaches to using our products. 

Each year this award is presented annually at the AssetWorld User Conference. 

Past recipients of the Innovation Award include: 

  • 2021 - Portland Community College
  • 2019 - City of Los Angeles
  • 2018 - State of Wyoming 
  • 2017 - Santa Clara University 
  • 2016 - Caltech 
  • 2015 - State of Wyoming School of Facilities 

These organizations are challenging the boundaries of what’s possible with AssetWorks’ robust suite of solutions. They are leaders in their industries, and their commitment to innovation continues to drive them forward. When you see their work, you’ll be inspired to push the boundaries of what’s possible in your organization. 

The University of Leicester is the first customer from the UK to receive this prestigious award, which is a testament to its dedication to innovation and continuous improvement.  


Why The University of Leicester Has Won the 2022 AssetWorks Innovation Award 

The University of Leicester has won the 2022 AssetWorks Innovation Award for its work in implementing an IWMS across its whole campus. The award recognizes the University’s commitment to increasing the visibility of data from anywhere and its efforts in making the system accessible to the entire University community. This leads to better decision-making; improved customer satisfaction through greater transparency and reduces costs.


University of Leicester’s Journey to Finding the Correct Solution in AssetWorks 

The University undertook a three-year journey to find the right solution in AssetWorks, as other options did not give them the compliance and functionality they were looking for. Through a demo with AssetWorks, it was clear to them that its suite of products was exactly what they needed to accomplish their goals, and their years of looking for the right solution were over. 

The AssetWorks suite of products offered a complete solution for managing physical assets, from procurement and inventory through maintenance to replacement.  


Having a tool that is so adaptable, has been a huge benefit to us in fulfilling our services, and has been an enjoyable journey. A journey we are still very much on and we are looking forward to taking further, when I have the next idea of “wouldn’t it be great if it did…. 

Anne Harvey – Associate Director Estates and Digital Service – University of Leicester  


Moving Forward 

In the next five years, they would like to see the whole university community engaging with Estates and Digital Services through the ReADY Request portal, which, in turn, will capture all the data and update all the asset records. This will help the university to continuously improve its decision-making and deployment of capital, based on accurate real data.


Read More on the University's IWMS Journey