Fault Detection & Diagnostics

A clearer way to understand building performance and address issues before they escalate.

Modern buildings generate vast amounts of data, but data alone doesn’t improve performance. Real value comes from understanding what’s happening, why it’s happening, and what action to take.

AssetWorks Facilities Fault Detection & Diagnostics (FDD) gives higher education facilities teams continuous visibility into building system performance, so issues can be identified earlier, addressed more consistently, and resolved with less manual effort.

By integrating building analytics directly into AssetWorks Facilities AiM, FDD connects fault detection to maintenance workflows, enabling a more proactive, data-driven approach to facilities operations.

What is Fault Detection & Diagnostics (FDD)?

Fault Detection & Diagnostics (FDD) is a module within AiM that integrates with Building Automation (BAS) and FDD systems to automatically detect equipment faults and trigger appropriate actions in the maintenance management system.

Rather than relying on manual trend analysis or waiting for occupant complaints, FDD identifies abnormal system behavior early, provides context on likely root causes, and initiates the appropriate response—before small issues become costly disruptions.

Why FDD Matters for Higher Education Facilities

Campus environments are complex, with thousands of assets operating across diverse buildings and schedules. Without automation, identifying issues early and responding consistently can be difficult.

With AssetWorks Facilities FDD, teams can:

Respond to building system faults through continuous, automated analysis
Identify likely root causes using contextual insight—not guesswork
Address issues earlier to reduce energy waste, comfort complaints, and equipment strain
Support healthier, more sustainable learning and working environments

FDD helps teams focus on the most critical issues first, without being overwhelmed by alerts or raw data.

Learn how Fault Detection & Diagnostics supports the higher education facilities management trends shaping 2026 below:

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Key Capabilities

Automated Fault Detection & Response

When faults are identified by an integrated BAS or analytics system, FDD can automatically:

Create work orders in AssetWorks AiM
Send email notifications to designated staff
Launch custom scripts for complex event logic
Skip duplicate faults based on matching Asset + Event ID combinations

Each response is driven by configurable business rules, ensuring consistency across buildings and campuses.

Source-Agnostic Integration

FDD uses a source-agnostic integration approach, meaning it can work with a variety of Building Automation Systems and analytics platforms rather than being limited to a single protocol or vendor.

This flexibility gives institutions greater freedom as BAS technologies and analytics tools evolve.

By integrating building analytics directly into AssetWorks Facilities AiM, FDD connects fault detection to maintenance workflows, enabling a more proactive, data-driven approach to facilities operations.

How FDD Works

Detect

Faults are identified by integrated BAS or building analytics platforms and sent to AssetWorks Facilities AiM.

Trigger

Predefined fault events determine which actions occur—such as creating work orders, sending notifications, or launching scripts—based on configurable business rules.

Close the Loop

When work orders are completed in AiM, status updates are sent back to the analytics platform, closing the loop between fault detection and resolution.

Want a deeper look at FDD capabilities and technical details?

Download the AssetWorks Facilities FDD Datasheet.

Built for the AssetWorks Facilities Ecosystem

FDD works seamlessly within the AssetWorks Facilities product family, embedding building performance insights directly into daily maintenance operations.

This integrated approach helps organizations align building performance data with maintenance priorities, support proactive and preventive maintenance strategies, and maintain consistent operational standards across buildings and campuses.

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Ready to See FDD in Action?

Explore how AssetWorks Facilities Fault Detection & Diagnostics can help your organization better understand building performance, reduce inefficiencies, and support smarter, more proactive campus operations.